The SFF places great emphasis on being transparent and accountable in all its activities. It is for this reason that we would be interested in receiving your feedback – comments, complaints and/or suggestions.

The SFF Secretariat has established a grievance and complaints handling procedure to provide timely resolution of complaints received on SFF activities. If you wish to provide feedback or raise a complaint, kindly get in touch with the SFF  Secretariat directly on our dedicated hotline or email as follows

Email: admin@sffsomalia.com

Telephone: +252617068758 or +252699374009

SFF- COMPLAINTS HANDLING POLICY